 3rd
Party Integration |
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Integration comes in many flavours,
and one of the most efficient methods is to integrate using existing
technologies, such as MYOB or Microsoft Office. Many common software
products can now be modified by producing "modules" that make
your enterprises application perform additional functionality that suits
your business rules. Essentially, you can integrate many common software
packages to interact with your internal databases, wireless networks,
and client and supplier databases. The ultimate goal of 3rd Party integration
is to streamline your business processes, reduce operation costs, and
apply new levels of customer service for both clients and suppliers.
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3rd Party Integration
Example |
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Business
X has 2000 clients [stored in a Microsoft Access Database] that need
to be sent a reminder when their next car service is due. Currently,
business X calls each client one week before their service is due as
a reminder. By integrating SMS functionality into Microsoft Access,
Business X can simply click one button which sends an SMS to the relevant
clients. If the client wishes to make a booking they simply reply to
the SMS with their preferred appointment time. Business X has essentially
saved 5 hours per week of labour by applying 3rd Party Integration,
and now reaps the benefits of being able to reach all of their clients
even if they are busy or on the phone, and has reduced Business X's
phone bill considerably. |
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| Please contact one of
our consultants to discuss how 3rd Party Integration can help your business
achieve new heights. |
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